Remove the re-keying that sits around every consignment, from turning booking emails into jobs to checking shipping paperwork and answering "where's my delivery?", so your team keeps freight moving instead of typing it up.
Tom&Co AI builds AI automation for hauliers, couriers and freight forwarders. We turn booking requests into jobs in your TMS, check shipping documents and carrier invoices against the booking, and keep customers updated from live tracking data, so planners and the transport office spend their time on the freight, not the paperwork.
Collection requests, bookings, rate enquiries and delivery instructions arriving by email, PDF, spreadsheet and portal read, checked for missing details and raised as jobs in your TMS or freight system, ready for a planner to approve.
Bills of lading, CMRs, commercial invoices, packing lists and proofs of delivery extracted and matched to the booking, customs data prepared for declaration, and carrier and subcontractor invoices checked against agreed rates, with only the exceptions reaching a person.
Carrier, telematics and driver app data brought into one live view, with late collections, missed slots and failed deliveries called out, and customers updated automatically instead of ringing the office.
These are the problems we see most often in logistics and transport businesses. Yours won't be identical, so every build starts with understanding how your business works, then shaping the solution around your systems, team and goals.
An example: a customer emails a collection request with a PDF attached.
The AI reads the email and attachment and pulls out the collection and delivery addresses, dates, goods, weights and any special instructions.
It checks nothing is missing and asks the customer for anything that is, before a planner has to.
It raises the job in your TMS, ready for a planner to approve and allocate.
After delivery, the proof of delivery is matched to the job and the customer is updated without anyone picking up the phone.
A half-day mapping a consignment from booking request to proof of delivery and invoice, and where your team re-keys it along the way.
Usually booking intake or shipping document processing, connected to your TMS or freight system.
Extend into carrier invoice checks, planning and dispatch, exception alerts and customer updates, run by your own team.
Engineers scheduled and routed without paper maps or guesswork for a specialist services provider. The same pattern plans collections, drops and driver days around your fleet.
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An interactive decision-support tool that replaced paper maps and best-guess dispatch with data-driven engineer scheduling, minimising travel time through intelligent routing following specific business rules.
Turning booking and collection requests into jobs, extracting and checking shipping documents and proofs of delivery, preparing customs data, checking carrier and subcontractor invoices against agreed rates, and sending customers tracking updates.
Tom&Co AI is system-agnostic. We build on the TMS and freight systems you already use and write jobs back into them, so nobody re-keys anything. We confirm the integrations in Discovery.
It prepares the data for declaration from your commercial invoices and packing lists. Submission stays with your team or your customs broker.
No. It removes the re-keying and chasing so planners spend their time on the freight and on the exceptions.
A half-day Discovery maps where office time goes. The first build typically takes two to four weeks. In a related project, automated job creation cut staff time per job by 75% for a specialist services provider.
Not sure where AI fits yet? Tell us what's slowing your team down and we'll show you what's possible, whether it's on this page or not.
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