Order inbox triage
Purchase orders, RFQs and enquiries arriving by email, PDF and portal read, matched to products and pricing, and entered into your ERP for approval.
Remove the manual handling between customers, systems and the shop floor, from triaging the order inbox to matching supplier invoices, so the office runs as well as the line.
Tom&Co AI builds AI automation for manufacturers and distributors. We read purchase orders, RFQs and enquiries and enter them into your ERP for approval, match supplier invoices, delivery notes and certificates to POs, and produce daily production, stock and customer reports that flag exceptions.
Purchase orders, RFQs and enquiries arriving by email, PDF and portal read, matched to products and pricing, and entered into your ERP for approval.
Supplier invoices, delivery notes and certificates of conformity extracted, matched to POs and filed, with only the exceptions reaching a person.
ERP, warehouse and sales data in one daily view with late orders and stock risks called out, and customers updated without ringing the office.
These are the problems we see most often in manufacturers and distributors. Yours won't be identical, so every build starts with understanding how your business works, then shaping the solution around your systems, team and goals.
An example: a customer emails a purchase order as a PDF.
The AI reads the PDF and extracts each line, quantity and delivery date.
It matches them to your customer and product codes.
It creates a draft sales order in your ERP for someone to approve.
Anything that doesn't match, such as an unknown code or a price difference, is flagged instead of guessed.
A half-day mapping an order from enquiry to invoice, and a supplier document from receipt to payment.
Usually order inbox triage or supplier invoice processing, connected to your ERP.
Extend into quoting, customer service and forecasting, run by your own team.
Inbound requests read and raised end to end, saving 75% of staff time per job. The same pattern handles POs and RFQs.
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Automated BigChange job creation from inbound emails and safeguard SLA compliance across their client base consisting of tens of different insurance clients.
Order and RFQ inbox triage into your ERP, matching supplier invoices, delivery notes and certificates to POs, and daily production, stock and customer reporting.
We build on the ERP you already use and write orders into it for approval. We confirm the integration in Discovery.
Usually with order inbox triage or supplier invoice processing, which is where re-keying takes the most time.
No. It removes the re-keying so they keep pace with production.
A half-day Discovery, then a first build that typically takes two to four weeks.
Not sure where AI fits yet? Tell us what's slowing your team down and we'll show you what's possible, whether it's on this page or not.
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