01
One view across every site
Sales, labour, bookings, reviews and stock pulled from EPOS, reservations, rota and finance systems into one daily picture, with sites off forecast called out.
AI for Hospitality Groups
Give multi-site operators one view of the business and take repetitive admin off site teams, from the guest inbox to supplier invoices, so GMs spend their time on the floor.
What it does
We build AI tools that connect every site, from the guest inbox to the trading report, so head office and GMs work from the same picture.
Tom&Co AI builds AI automation for pub, restaurant and hotel groups. We pull sales, labour, bookings, reviews and stock from your EPOS, reservations, rota and finance systems into one view, triage guest and supplier emails by site, and handle back-office admin, so GMs spend more time on the floor.
02
Guest inbox triage
Table, room, event and private hire enquiries, complaints and supplier emails sorted by intent and site, answered in your voice and booked on approval.
03
Back-office admin
Supplier invoices read and matched, rota and payroll queries resolved from live data, and policy questions answered by an assistant instead of the ops director.
These are the problems we see most often in hospitality groups. Yours won't be identical, so every build starts with understanding how your business works, then shaping the solution around your systems, team and goals.
How AI automation works for hospitality groups
An example: the weekly trading report.
Overnight, the AI pulls figures from each site's EPOS, reservations, rota and finance systems.
It builds one report that compares every site on the same basis.
It flags the sites and numbers that are out of line.
Head office and GMs start the week working from the same picture, with no spreadsheets to compile.
How we'd approach it
Discovery
We learn your business first: a half-day with operations and finance mapping the group's weekly reporting rhythm.
First build
Often the consolidated trading report or guest inbox triage, across a pilot set of sites.
Scale
Roll out across every site and into invoices and forecasting, with one shared playbook.
Proof it works.
A live platform that puts every billing line in one place, with an AI assistant on top for plain-English answers.
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Automated Billing
A single source of truth for agency billing — letting account managers raise invoices and credit notes directly, syncing seamlessly with Xero, and putting financial projections at everyone's fingertips through a natural-language AI assistant.
1Source of truth for billing
View case study →FAQs
Hospitality AI automation FAQs
What can AI automate for a hospitality group?
Multi-site trading reports, guest and supplier inbox triage, supplier invoices, rota queries, payroll and policy questions.
Can you combine data from different systems across our sites?
Yes. That's the point of a single view. We connect to the systems each site uses and report on them all on the same basis.
Can AI handle guest emails?
It sorts enquiries, complaints and supplier emails by intent and site, so each one reaches the right person quickly.
Will it replace our GMs or head office team?
No. It takes back-office admin off them so they spend more time running sites.
How long does it take?
A half-day Discovery, then a first build that typically takes two to four weeks.
Ready to transform your hospitality operations?
Not sure where AI fits yet? Tell us what's slowing your team down and we'll show you what's possible, whether it's on this page or not.
Let's Talk