Third-party Integrations
Your e-commerce platform shouldn't live on an island. We're a Magento integration agency: we connect Adobe Commerce (Magento) to the ERP, CRM, PIM, payment and marketing systems that actually run your business — 50+ partners and 100+ integrations delivered.
Connected commerce
An integration is only really working when it stops being noticeable. Orders land in the ERP without anyone re-keying them, stock is right on the product page, and the finance team stops reconciling spreadsheets by hand. We specialise in the complex end of that work — real-time data moving between systems that were never designed to talk to each other, with monitoring and error handling built in, so you hear about a failed sync from us rather than from a customer.
Seamless system connections
ERP and CRM integration
This is where most of the value hides. We connect Adobe Commerce to the systems that run your operation — NetSuite, SAP, Microsoft Dynamics, Sage, Salesforce and plenty of bespoke ones — so orders, customers, stock and pricing move automatically in both directions. We map the data properly before writing any of it, because the expensive integrations are always the rushed ones. Where volumes are high we build queuing and retry logic in from the start, so a five-minute outage at either end doesn't become a lost day of orders.
Payments, tax and checkout
Payment gateways look simple right up until you're taking money in six markets. We implement secure, reliable payment and tax integrations that handle multi-currency, local payment methods, fraud screening, 3D Secure, and B2B requirements like purchase orders and credit limits. Adyen, Stripe, Klarna, PayPal, Braintree, Avalara — and if you need something regional we haven't touched before, we'll read the documentation rather than talk you out of it.
Marketing, PIM and analytics
Email, personalisation, reviews, loyalty, search and analytics all get better when they're fed clean data from the platform rather than a nightly CSV. We connect Klaviyo, dotdigital, Algolia, Akeneo, GA4 and Tag Manager, and make sure the events firing are the ones your marketing team actually needs. The end product is usually a report someone can trust — which, going by the number of dashboards we've been asked to fix, is rarer than it ought to be.
From analysis to monitoring
System Analysis
A full review of your existing systems, the data that needs to move between them, and the volumes involved — including the awkward question of which system owns which field.
Integration Design
A detailed technical specification and integration architecture: endpoints, mapping, sync frequency, failure handling and the monitoring that tells you when something has gone wrong.
Development & Testing
We build and test every integration end to end in staging, against real data volumes rather than three sample records, so surprises happen where they're cheap.
Deployment & Monitoring
A careful, staged deployment with monitoring and alerting live from day one, plus ongoing support while the new data flows bed in.
Integration deliverables
Business Systems
- ERP
- CRM
- Inventory
- Financial
- Warehouse
- Customer service
Marketing & Analytics
- Email platforms
- Google Analytics
- Social media
- Reviews
- Loyalty programs
Technical Integration
- API development
- Data synchronisation
- Middleware
- Monitoring
- Error handling
The layer that decides whether the project works
A Magento integration connects Adobe Commerce (Magento) to the systems that actually run your business — ERP, CRM, PIM, OMS, payments, marketing, tax and shipping — so that orders, stock, pricing and customer data agree without anyone re-keying them.
An integration is only really working when it stops being noticeable. Orders land in the ERP without anyone touching them, stock is right on the product page, and the finance team stops reconciling spreadsheets on a Friday afternoon.
This is where eCommerce projects fail, and it is rarely for interesting reasons. Not because the connector was hard to write, but because nobody agreed which system owns the price, what happens when the ERP is down for maintenance, or how a partial refund should behave in three places at once. We settle those questions before writing anything, which is dull and saves entire months.
50+ technology partners and 100+ proven integrations, so most connections we have built before and can price honestly. Where trade pricing, credit limits and approval chains are involved, Adobe Commerce B2B makes the storefront half straightforward and the integration half is where the fifteen years go.
Integration work sits inside the development programme rather than beside it, and it is the workstream we front-load during a replatform because it carries most of the schedule risk. Afterwards it wants watching: connections drift when the systems either side of them get upgraded, which is one of the quieter arguments for keeping us on support.
Integration questions
Which systems do you integrate with Adobe Commerce?
ERP (NetSuite, SAP, Microsoft Dynamics, Sage), CRM, PIM, OMS and WMS, payment and fraud providers, tax engines, carriers, marketing and loyalty platforms. 50+ technology partners and 100+ integrations built, so for most connections we can quote from experience rather than estimate.
How does PayPal Express Checkout integrate with Adobe Commerce?
Through the built-in PayPal module, configured in admin rather than custom built — Express Checkout, standard payments and Pay Later are all supported natively. The work is in the edges: partial refunds, order-status sync back to your ERP, and making sure the express path skips the right steps without losing the tax calculation.
How long does an integration take?
Two to six weeks for a well-documented API with a standard data model. Longer where the other system is legacy, undocumented, or where nobody can say authoritatively which system owns a given field. That last one is a business decision, not a technical one, and it sets the timeline.
Real-time or batch — which should we use?
Real-time for anything a customer sees: stock, pricing, credit limits. Batch is fine and cheaper for the rest — financial postings, reporting extracts, catalogue enrichment. Making everything real-time is expensive, fragile, and rarely improves a single thing the customer notices.
What happens when an integration breaks?
It queues and retries rather than failing silently, alerts someone who can act, and degrades in a defined way — an ERP outage should not stop customers checking out. We design the failure behaviour with you, because the default behaviour of most connectors is to lose the message quietly.
Can you fix integrations someone else built?
Yes, and it is a fair proportion of the work that comes to us. We audit what exists first, because the usual finding is not a broken connector but two systems that were never made to agree on ownership of a field. That is worth diagnosing before rewriting anything.
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