Agent Provocateur case study
Agent Provocateur logo
Luxury Adobe Commerce Platform

Transforming Agent Provocateur with Adobe Commerce

Agent Provocateur required a luxury e-commerce platform that could reflect their premium brand positioning while supporting global operations and complex product catalogues.

Industry
Luxury Fashion & Lingerie
Timeline
12 months

What makes the Agent Provocateur website special?

We helped implement special functionality to improve both the online and in-store experience, creating a truly omnichannel retail solution.

Global PlatformMulti-RegionLocalisation

Global Platform Excellence

Sophisticated multi-region platform supporting 15 international markets with localised experiences, currencies, and payment methods. Each market maintains the luxury brand aesthetic while catering to local preferences and regulations.

Global Platform Excellence
HeadlessLuxury UXPerformance

Headless Luxury Experience

Modern headless architecture delivering exceptional performance and design flexibility. The platform provides lightning-fast loading times and seamless luxury experiences that match the brand's premium positioning.

Headless Luxury Experience
ERP IntegrationInventory ManagementReal-time Sync

Advanced ERP Integration

Seamless integration with enterprise systems ensuring real-time inventory management, order processing, and customer data synchronisation across all channels and regions.

Advanced ERP Integration
Store LocatorAppointment BookingOmnichannel

Store Locator & Services

Sophisticated store locator with appointment booking, personal shopping services, and in-store experience integration. Customers can seamlessly transition between online and offline luxury experiences.

Store Locator & Services
Gift CardsLuxury GiftingMulti-Channel

Luxury Gift Card System

Premium gift card functionality with elegant presentation options, flexible denominations, and seamless redemption across all channels. Perfect for the luxury gifting market.

Luxury Gift Card System

Don't just take our word for it

"Tom&Co delivered a platform that truly reflects our luxury brand values while providing the technical sophistication needed for our global operations. Their understanding of luxury e-commerce is exceptional."
Digital Team
Digital Team
E-commerce Department, Agent Provocateur

Global Expansion

Built for international growth, the platform supports multiple markets, currencies, and languages, enabling Agent Provocateur to expand their reach across global markets with ease.

What Were The Results?

Since relaunch, Agent Provocateur has seen remarkable growth across all key performance indicators, demonstrating the power of strategic Adobe Commerce implementation.

45%
increase in online revenue
30%
improvement in conversion rate
60%
faster page load times
15
global markets supported

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Trusted by leading brands across various industries

15+
Adobe Commerce Experience
50+ Projects
Successfully Delivered
Long-term
Partnership Approach
Agent Provocateur Case Study - Adobe Commerce Success | Tom&Co London