AI for eCommerce
Turn AI into a growth engine: smarter forecasting, insights, automation, and internal tools.
Beyond the front-end spectacle
AI is about removing manual admin tasks, optimising slow internal processes and giving your team visibility, autonomy, and predictive control. It's not about flashy customer-facing features — it's about the behind-the-scenes excellence that makes your business run smoother, faster, and smarter.
We help commerce teams build the tools they need to run faster, smarter, and more reliably.
Why focus on operations & back-office?
Efficiency = leverage
Automating repetitive admin, reporting, and data pipelining frees your team to focus on high-impact work.
Better decisions, faster
Real-time or near-real-time insights and forecasting let you spot issues early (promotions, inventory, cash flow, supply chain).
Scale without linear costs
As you grow, you don't want your headcount to balloon just to keep up with scale and operational complexity.
Supporting evidence:
- Back-office automation can significantly reduce operational costs and improve staff productivity.
- AI can improve forecasting accuracy, accelerate closings, and surface anomalies early.
- AI agents can manage repetitive tasks, generate reports, and contrast scenarios.
What we deliver
Core Operational AI Capabilities
Automation of Routine Tasks
What We Build
Automate content management, sales reporting, financial reconciliation, returns processing
Value Delivered
Reduced manual error, faster cycles, lower overhead
Example: Improve process of image upload
Reporting, Dashboards & Anomaly Detection
What We Build
Automated dashboards, KPI dashboards, alerting systems, anomaly detection across sales/finance/inventory/operations
Value Delivered
Faster visibility, fewer blindspots, early error detection
Example: Weekly financial anomalies surfaced automatically within hours instead of days
Forecasting & Predictive Modelling
What We Build
Demand forecasting, stock forecasts, resource need forecasts, return rates predictions
Value Delivered
Smarter inventory, cash planning, staffing optimisation
Example: Reduce stockouts with AI-powered demand forecasting
Data Pipelines & Integration
What We Build
Clean, unified data layers, automation of data flows across systems (ERP, commerce, logistics)
Value Delivered
Reduced manual data wrangling, consistency, single source of truth
Example: Eliminate 20+ hours/week of manual data compilation and copy/pasting
Internal Knowledge & Guidance Tools
What We Build
Knowledge hubs, internal agents/helpers for staff (e.g. "Ask the system" on policies, procedures), guided workflows
Value Delivered
Speed up onboarding, reduce support queries, centralised institutional memory
Example: Cut onboarding time in half with AI-powered knowledge assistant
Why partner with us?
We're seasoned and trusted digital experts who know how to turn AI into real-world solutions with real impact.
With over 20 years of experience across strategy, solution architecture, operations, and delivery, our founding team helped build one of the UK's most respected digital agencies — and we bring that same depth, discipline, and executional focus to AI.
We don't chase trends. We solve problems.
We embed AI where it matters — with clarity, commercial logic, and integrity. No hype. No inflated promises. Just practical, powerful transformation — done right.
Ready to transform your eCommerce operations?
Let's discuss how we can help you harness AI to streamline operations and drive growth.
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