AI for eCommerce

Turn AI into a growth engine: smarter forecasting, insights, automation, and internal tools.

Beyond the front-end spectacle

AI is about removing manual admin tasks, optimising slow internal processes and giving your team visibility, autonomy, and predictive control. It's not about flashy customer-facing features — it's about the behind-the-scenes excellence that makes your business run smoother, faster, and smarter.

We help commerce teams build the tools they need to run faster, smarter, and more reliably.

Why focus on operations & back-office?

Efficiency = leverage

Automating repetitive admin, reporting, and data pipelining frees your team to focus on high-impact work.

Better decisions, faster

Real-time or near-real-time insights and forecasting let you spot issues early (promotions, inventory, cash flow, supply chain).

Scale without linear costs

As you grow, you don't want your headcount to balloon just to keep up with scale and operational complexity.

Supporting evidence:

  • Back-office automation can significantly reduce operational costs and improve staff productivity.
  • AI can improve forecasting accuracy, accelerate closings, and surface anomalies early.
  • AI agents can manage repetitive tasks, generate reports, and contrast scenarios.

What we deliver

Core Operational AI Capabilities

Automation of Routine Tasks

What We Build

Automate content management, sales reporting, financial reconciliation, returns processing

Value Delivered

Reduced manual error, faster cycles, lower overhead

Example: Improve process of image upload

Reporting, Dashboards & Anomaly Detection

What We Build

Automated dashboards, KPI dashboards, alerting systems, anomaly detection across sales/finance/inventory/operations

Value Delivered

Faster visibility, fewer blindspots, early error detection

Example: Weekly financial anomalies surfaced automatically within hours instead of days

Forecasting & Predictive Modelling

What We Build

Demand forecasting, stock forecasts, resource need forecasts, return rates predictions

Value Delivered

Smarter inventory, cash planning, staffing optimisation

Example: Reduce stockouts with AI-powered demand forecasting

Data Pipelines & Integration

What We Build

Clean, unified data layers, automation of data flows across systems (ERP, commerce, logistics)

Value Delivered

Reduced manual data wrangling, consistency, single source of truth

Example: Eliminate 20+ hours/week of manual data compilation and copy/pasting

Internal Knowledge & Guidance Tools

What We Build

Knowledge hubs, internal agents/helpers for staff (e.g. "Ask the system" on policies, procedures), guided workflows

Value Delivered

Speed up onboarding, reduce support queries, centralised institutional memory

Example: Cut onboarding time in half with AI-powered knowledge assistant

Why partner with us?

We're seasoned and trusted digital experts who know how to turn AI into real-world solutions with real impact.

With over 20 years of experience across strategy, solution architecture, operations, and delivery, our founding team helped build one of the UK's most respected digital agencies — and we bring that same depth, discipline, and executional focus to AI.

We don't chase trends. We solve problems.

We embed AI where it matters — with clarity, commercial logic, and integrity. No hype. No inflated promises. Just practical, powerful transformation — done right.

Ready to transform your eCommerce operations?

Let's discuss how we can help you harness AI to streamline operations and drive growth.

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