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AI Customer Attribution & Audience Engine

AI B2B Acquisition Engine

An AI-driven attribution and audience engine that feeds the ad networks a cleaner, customer-aware signal — so their machine-learning bidding optimises for high-value trade acquisition rather than raw conversion volume.

ClientPremium UK Hard Landscaping Supplier
IndustryRetail & Ecommerce

Key Results

90%
Of paid revenue from trade buyers
41%
Of conversions, now bid for by AI
Server-side
Conversions with true order value
Daily
Re-scored AI customer segments
The challenge

Two audiences, one undifferentiated 'Purchase' signal.

  • Five-figure trade orders and small retail orders looked identical to the ad networks
  • Bidding AI optimised against a conversion worth, on average, very little
  • Budget pulled toward easy retail clicks
  • Trade buyers — the ones worth acquiring — were a rounding error in the optimisation
The solution

A customer-aware signal the bidding AI can chase.

  • AI-driven layer between the customer database and the paid media accounts
  • Every purchase reports its true value and customer type
  • Segments learn from live order data daily
  • Lookalike, suppression and retargeting audiences built from real trade behaviour
Inside the build

How it works.

AI-Driven Customer Segmentation
Segmentation · Daily Learning · Customer Types

AI-Driven Customer Segmentation

Every customer is classified by purchase behaviour and account type — trade purchase, retail purchase, trade sample, retail sample, plus lapsed segments for each. The segmentation logic learns from live order data daily and re-scores customers as their behaviour shifts.

Server-Side Conversion Feed with True Value
Server-Side · Conversion Value · Signal Quality

Server-Side Conversion Feed with True Value

Each purchase fires a conversion to the ad networks with the customer type and true order value attached. A high-value trade order arrives tagged as exactly that, not an undifferentiated 'Purchase' — giving the platforms' bidding AI the right thing to chase.

AI Lookalike Modelling & Suppression
Lookalikes · Suppression · Acquisition

AI Lookalike Modelling & Suppression

Each segment seeds the ad networks' lookalike AI so prospects resemble the client's actual trade buyers, not their retail base. Existing trade and retail account holders are suppressed from acquisition campaigns so budget goes to net-new buyers rather than people already on the books.

AI-Timed Retargeting & Trade Sign-Up Goal
Retargeting · Predicted Intent · Conversion Goals

AI-Timed Retargeting & Trade Sign-Up Goal

Abandoned baskets and sample orders are retargeted by funnel stage, lapsed trade buyers see add-on product ads timed to their predicted buying window, email audiences are suppressed during send windows so the client never pays twice, and trade account sign-ups are tracked as a secondary conversion goal the AI can optimise against.

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