Agent Provocateur

Agent Provocateur

Crafting a luxury e-commerce experience that embodies the brand's sophisticated aesthetic and global presence.

Industry
Luxury Fashion & Lingerie
Platform
Luxury Adobe Commerce (Magento) Platform
Timeline
12 months
Website
agentprovocateur.com

Key results

45%
increase in online revenue
30%
improvement in conversion rate
60%
faster page load times
15
global markets supported
01

The Challenge

Agent Provocateur required a luxury e-commerce platform that could reflect their premium brand positioning while supporting global operations and complex product catalogues.

The Challenge
The Solution
02

The Solution

We delivered a sophisticated Adobe Commerce (Magento) platform with luxury UX design, global platform capabilities, and seamless ERP integration to support their international operations.

03

Global Platform Excellence

Sophisticated multi-region platform supporting 15 international markets with localised experiences, currencies, and payment methods. Each market maintains the luxury brand aesthetic while catering to local preferences and regulations.

  • Global Platform
  • Multi-Region
  • Localisation
Global Platform Excellence
Headless Luxury Experience
04

Headless Luxury Experience

Modern headless architecture delivering exceptional performance and design flexibility. The platform provides lightning-fast loading times and seamless luxury experiences that match the brand's premium positioning.

  • Headless
  • Luxury UX
  • Performance
05

Advanced ERP Integration

Seamless integration with enterprise systems ensuring real-time inventory management, order processing, and customer data synchronisation across all channels and regions.

  • ERP Integration
  • Inventory Management
  • Real-time Sync
Advanced ERP Integration
Store Locator & Services
06

Store Locator & Services

Sophisticated store locator with appointment booking, personal shopping services, and in-store experience integration. Customers can seamlessly transition between online and offline luxury experiences.

  • Store Locator
  • Appointment Booking
  • Omnichannel
07

Luxury Gift Card System

Premium gift card functionality with elegant presentation options, flexible denominations, and seamless redemption across all channels. Perfect for the luxury gifting market.

  • Gift Cards
  • Luxury Gifting
  • Multi-Channel
Luxury Gift Card System
Tom&Co delivered a platform that truly reflects our luxury brand values while providing the technical sophistication needed for our global operations. Their understanding of luxury e-commerce is exceptional.
Digital TeamE-commerce Department, Agent Provocateur
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